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172
ORiNOCO AP-2500 User Guide
8
Troubleshooting
In This Chapter
• Troubleshooting Concepts
• Symptoms and Solutions
• Connectivity Issues
• AP-2500 Unit Will Not Boot - No LED Activity
• Serial Link Does Not Work
• Ethernet Link Does Not Work
• Basic Software Setup and Configuration Problems
• Lost AP-2500, Telnet, or SNMP Password
• Client Computer Cannot Connect
• AP-2500 Has Incorrect IP Address
• HTTP (browser) or Telnet Interface Does Not Work
• HTML Help Files Do Not Appear
• Telnet CLI Does Not Work
• TFTP Server Does Not Work
• Client Connection Problems
• Client Manager Finds No Connection
• Client PC Card Does Not Work
• Intermittent Loss of Connection
• Client Does Not Receive an IP Address - Cannot Connect to Internet
• VLAN Operation Issues
• Active Ethernet
• The AP-2500 Unit Does Not Work
• There Is No Data Link
• “Overload” Indications
• Recovery Procedures
• Reset to Factory Default Procedure
• Forced Reload Procedure
• Setting IP Address using Serial Port and Normal CLI
• System Alarms (Traps)
• Security Alarms
• Wireless Interface Card Alarms
• Operational Alarms
• FLASH Memory Alarms
• TFTP Alarms
• Image Alarms
• Standard MIB-II (RFC 1213) Alarms
• AAA Alarms
• Related Applications
• RADIUS Server
• TFTP Server
• LED Indicators
- ORiNOCO AP-2500 1
- Copyright 2
- Trademarks 2
- Document Conventions 2
- Contents 10
- Introduction 13
- Networking Features 16
- The Product Package 20
- Minimum System Requirements 20
- Web Browser Interface 21
- Command Line Interface 21
- SNMP Management 21
- Prerequisites 23
- Hardware Installation 24
- AP-2500 with Power Supply 26
- Installing a Card in Slot B 28
- 5 GHz Kit Installation 28
- Initialization (ScanTool) 31
- Basic Configuration 33
- Set and Change Passwords 38
- Configure the Date and Time 39
- Download the Latest Software 40
- Uploading Configuration Files 41
- Authentication Overview 43
- Internal Authentication 44
- End User Experience 45
- Authentication Procedure 51
- Notes Concerning RADIUS 52
- Configure the AP-2500 55
- External Authentication 58
- Configuration Instructions 59
- IP Configuration 63
- DHCP Server 63
- DNS Server 68
- Typical VLAN Configurations 69
- Wireless (802.11a) 74
- Wireless (802.11b) 75
- Management 81
- IP Access Table 82
- Services 82
- Filtering 84
- Static MAC 85
- Alarm Host Table 87
- Security 88
- Encryption 99
- Network Parameters 100
- Public Space Parameters 101
- Home Page Redirection (HPR) 102
- AAA Basic 103
- General Syslog Information 125
- Configuration Instructions 126
- Sample Logging Events 127
- URL Filtering 131
- URL Filtering by IP Address 132
- ICC Appearance 133
- Customizing the ICC 134
- SMTP Redirection 137
- Passthrough Addresses 138
- Passthrough DNS Table 139
- Bandwidth Management 140
- Creating a Free Billing Plan 145
- Subscriber Messages 146
- Enabling Cookie Support 150
- Authorized Subscribers 153
- Manually Adding a Subscriber 154
- Removing a Subscriber 155
- Monitor Information 156
- System Status 157
- IP/ARP Table 160
- Learn Table 161
- Current Subscribers Table 162
- DAT Sessions 163
- Interfaces 164
- Link Test (802.11b Only) 165
- Commands 167
- File Type Overview 168
- Download Instructions 168
- Help Link 171
- Troubleshooting 172
- Troubleshooting Concepts 173
- Symptoms and Solutions 173
- Client Connection Problems 175
- VLAN Operation Issues 176
- Active Ethernet 176
- Recovery Procedures 177
- System Alarms (Traps) 181
- Related Applications 182
- LED Indicators 183
- In This Chapter 184
- Notation Conventions 185
- Important Terminology 185
- Navigation and Special Keys 185
- CLI Error Messages 186
- Bootloader CLI 186
- CLI Command Types 187
- ? (List Commands) 188
- Parameter Control Commands 193
- Working with Tables 195
- Using Strings 196
- “set” CLI Command 197
- “show” CLI Command 197
- Other Network Settings 201
- Re-enable ACS 202
- Set the Multicast Rate 203
- Set Communication Ports 203
- Set Session Timeouts 203
- Configure Management Ports 204
- Edit IP Access Table 204
- Parameter Tables 205
- System Parameters 206
- DHCP Server Parameters 208
- DNS Parameters 208
- Interface Parameters 209
- Wireless 802.11a Parameters 211
- Management Parameters 212
- SNMP Parameters 213
- Telnet Parameters 213
- Serial Port Parameters 214
- HTTP (web browser) Parameters 214
- TFTP Server Parameters 214
- NTP Parameters 215
- Security Parameters 216
- Encryption Parameters 218
- AAA Parameters 219
- Logging Parameters 220
- URL Filtering Parameters 221
- ICC Button Configuration 222
- SMTP Parameters 223
- Passthrough Parameters 223
- Passthrough IP Table 224
- AAA Passthrough Port 224
- Billing Parameters 225
- Billing Plans Configuration 226
- Authorized Subscribers Table 229
- Miscellaneous Parameters 231
- CLI Monitoring Parameters 231
- XML Interface Specification 232
- XML POST 233
- XML Response Form Format 234
- AP Command Reference 235
- Bandwidth Up 236
- Bandwidth Down 236
- Delete User 236
- Query User 237
- Authorize User 237
- Commands For Reference Only 238
- ORiNOCO AP-2500 User Guide 242
- Explanation: 243
- ASCII Character Chart 244
- Specifications 245
- Radio Specifications 247
- Wireless Communication Range 248
- Technical Support 249
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