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ORiNOCO® 802.11n Access Points - Software Management Guide 129
8
Troubleshooting
8.1 Gigabit PoE Injector (Not supplied)
This chapter helps you to address the following hardware and software issues, that might arise while using our device.
• Gigabit PoE Injector (Not supplied)
• Connectivity Issues
• Setup and Configuration Problems
• Recovery Procedures
• Application Specific Troubleshooting
Problem Solution
The Device Does Not
Boot / Power ON /
Initialize
• Make sure that you are using a standard UTP Category 5/Category6 foiled, twisted pair
cable to power the device.
• Try a different port on the same PoE Injector hub (remember to move the input port
accordingly) – if it works then there is a problem in the previous RJ45 port or a bad
RJ45 port connection.
• Try to connect the device to a different PoE Injector hub.
• Try using a different ethernet cable – if it works, there is probably a fault in the cable or
its connection.
• Check the power plug and hub.
• If the ethernet link goes down, check the cable, cable type, switch and hub.
• Make sure all the cables to the device are connected properly.
• Make sure your power source is ON.
• Try connecting the DC5v port of the device with a 110-220v worldwide power adapter,
available at Proxim Wireless Corporation, on request.
:
• Before you start troubleshooting, ensure that all the guidelines detailed in the product documentation
are satisfied. For details on RADIUS, TFTP, Terminal and Telnet Programs, and Web Browsers, refer to
Device Configuration and Device Management.
• We recommend you to check our support site http://support.proxim.com , if the procedures discussed in
this chapter do not provide a complete solution to your problem.
• In some cases, rebooting the device clears the problem. If nothing helps, consider a Soft Reset to Factory
Defaults or a Forced Reload. The Forced Reload option requires you to download a new firmware to the
device.
- Software Management Guide 1
- Copyright 2
- Trademarks 2
- Disclaimer 2
- GPL License Note 2
- OpenSSL License Note 2
- Contents 3
- About this Guide 5
- Products Covered 5
- Audience 5
- Prerequisites 5
- Documentation Conventions 5
- Related Documents 6
- Introduction 7
- 1.2.1 Salient Features 8
- 1.2.2 Applications 8
- 2.1.4 ProximVision ES (PVES) 14
- Device Initialization 15
- 3.3 Home Page 20
- 3.3.2 Reboot 21
- Basic Configuration 23
- Device Configuration 27
- 5.1 System 28
- 5.2 Network 28
- 5.2.2 Link Integrity 30
- 5.3 Ethernet 36
- 5.4 Wireless Interface 37
- 5.5 Security 51
- 5.5.1 Wireless Security 52
- 5.5.2 RADIUS 57
- 5.5.3 MAC Access Control 60
- 5.6 Quality of Service (QoS) 61
- 5.6.2 802.1d to IP DSCP 64
- 5.6.3 802.1d to 802.1p 65
- 5.6.4 QoS Profile 66
- 5.6.5 QoS Policy 66
- 5.8 Filters 73
- 5.8.1 Protocol Filters 74
- 5.8.3 Advanced Filters 80
- 5.8.4 TCP/UDP Port Filters 82
- 5.8.5 Storm Threshold Filters 84
- 5.8.6 Packet Forwarding 85
- 5.9 DHCP 86
- 6.1.2 Inventory Management 91
- 6.1.3 License Information 92
- 6.2 File Management 93
- 6.2.1 Update Firmware 94
- 6.2.2 Update Configuration 95
- 6.2.3 Retrieve from Device 97
- AP-00:7D:09>enable 100
- AP-00:7D:09# generate ? 100
- Possible completions: 100
- 6.3 Services 101
- 6.3.2 Telnet/SSH 102
- 6.3.3 SNMP 103
- 6.3.4 SYSLOG Host Table 107
- 6.5 Access Control 110
- 6.6 Reset to Factory 111
- Device Management 112
- Figure 6-23 Reset to Factory 112
- Device Monitoring 113
- 7.2 Station Statistics 116
- 7.3 Rogue Scan Statistics 118
- 7.4 Bridge 120
- 7.5 Network Layer 121
- 7.6 RADIUS 123
- 7.6.2 Accounting Statistics 125
- 7.7 Logs 126
- 7.8 Console Commands 127
- 7.9 SNMP V3 Statistics 127
- Troubleshooting 129
- 8.2 Connectivity Issues 130
- 8.4 Recovery Procedures 135
- 8.4.3 Forced Reload 136
- 8.5.2 TFTP Server 141
- Available Channels 142
- 5 GHz CHANNELS 144
- Bootloader CLI and Scan Tool 151
- ScanTool 152
- ASCII Character Chart 153
- Link Integrity 154
- Rogue Scan 154
- RADIUS VLAN 159
- Packet Forwarding 160
- Glossary 161
- Abbreviations 169
- Statement of Warranty 173
- Other Information 174
- Support Options 175
- Telephone Support 176
- ServPak Support 176
- Packaged Services 176
- Technical Support Policy 177
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